"Know what your customer wants most and what your company does best. Focus on where those two meet."

                                                                       Jim Rohn

Our Services

Customer Services

NC is the perfect choice to be your customer relationship manager. We will ensure exceptional customer experience that meets customer expectation via every channel, every time and at every touch-point of the customer life cycle. We focus on a prompt response and first response resolution to up the customer satisfaction level.

Lead Response

Nortel Communications  brings to you fresh leads with a high rate of conversion. Our highly responsive data ensures high quality qualified leads and excellent ROI. Our sales representatives are well trained to capitalise every opportunity. For us, every call is a sales call. 

Medical Billing & Transcription

Nortel Communications provides collection and recovery services to the organisation of every size across the United States. We provide both first and third party recovery services.

Our transcription professionals make it simple for you to add captions or re-purpose your content and share it with a global audience.

Live Chat Support

Here at Nortel, you can have access to professional chat support agents that can help you grow your sales and qualified leads. We aspire to add value, facilitate and support our clients’ business as a strategic chat support provider. Our team of chat support agents is qualified and trained in different chat support software to deliver its services in a wide range of industries such as real estate, clothing, cosmetics and etc.